Ambassadors

Downtown Durham has a dedicated team of Ambassadors who provide much needed clean and safe services in addition to hospitality and information services. From sweeping and cleaning the streets, to providing directions for visitors, to jump-starting car batteries, our Ambassadors are here to help.

Have questions? Just stop one and ask. Need to submit a service request? Call 919-682-BULL (2855) or submit with the form below.

Ambassador Hotline

919-682-BULL (919-682-2855)

During operating hours, calls to the Ambassador Hotline will be forwarded directly to an on-duty Ambassador. You can also report concerns through our Service Center by submitting the form below. If a request should be handled by the City of Durham, the Ambassador will submit the work order through Durham One Call.

For any emergencies, please call 9-1-1.

Ambassador Nick chats with Cecy of Cecy's Gallery in downtown Durham.

The Bull Ride

The Bull Ride is a free, convenient, and friendly electric-powered transportation service designed to help residents, business owners, and visitors navigate downtown with ease. Spot The Bull Ride downtown? Simply wave or use Durham’s iconic bull horn gesture to signal our ambassador to stop or call 919-682-BULL.

Hours:

Thursdays & Fridays: 4:30 PM – Midnight
Saturdays: Noon – Midnight
Special event hours may vary

Service area spans Main Street from Brightleaf to Golden Belt and along Blackwell, Corcoran, and Foster Streets, covering the American Tobacco Campus to Central Park District.

Service is first-come, first-served, with a maximum of 5 passengers per ride.

No alcohol. No smoking. No large bags. No bad attitudes. Children under 8 must have a car seat.

Service Requests

Ambassadors are on duty throughout downtown seven days a week, with rotating shifts and zones. Typical schedules are Sunday, Monday and Tuesday 7 a.m. to 8 p.m. and Wednesday, Thursday, Friday and Saturday 7 a.m. to 10 p.m., but may vary due to special events and projects.